We are currently aware of two issues regarding Fenrir, the Legendary Weapon for the White Beast below:
A ★5 Fenrir may appear in the 'Once Chance Guaranteed Epic Exclusive Equipment Summon' provided once per account to new accounts who will be guaranteed an Epic Equipment on their 30th summon try if they had not summoned an Epic Exclusive Equipment for their first 29 times.
A ★5 Fenrir may appear in the 'Pickup Equipment Summon' or 'Summon Equipment' menu.
These two issues have occurred since the May 31st update when Fenrir was first introduced and we will resolve this issue with the June 28th maintenance.
We apologize for the inconvenience this issue may have caused and the guardians who have been affected by this issue will each receive an Epic Exclusive Equipment Box for every time they have experienced the issue. This compensation will be distributed during the maintenance.
Please note this box reward will only be distributed to those who have been affected by this issue after our data check performed with the June 28th maintenance.
Additionally, however, we will also be scheduling the following compensation for all guardians:
◆ Compensation to affected players
- Distribution Date: June 28, after maintenance—July 31, 23:59 UTC
- Compensation: Epic Exclusive Equipment Box x1 (per each affected case)
◆ Compensation to all
- Distribution Date: June 28, after maintenance—July 3, 23:59 UTC
- Compensation: 1,000 Gems
We thank you for your understanding.